Data Protection
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are under no obligation to provide this data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in relation to the processing operations described below.
“Personal data” means any information relating to an identified or identifiable natural person.
Data Controller/Data Protection Officer
Please contact us if you wish. The data controller is: max2-consulting GmbH, Fichtenstr. 45, 82110 Germering Germany, +49 (0)89 23 515 690, info@max2-consulting.de
You can contact our Data Protection Officer directly at: max2-consulting GmbH
Fichtenstr. 45
82110 Germering
Telephone: +49 (0)89 23 515 690
Email: info@max2-consulting.de
Unsolicited contact from the customer via email
If you contact us on your own initiative via email, we will only collect your personal data (name, email address, message text) to the extent that you provide it. The purpose of this data processing is to handle and respond to your enquiry.
If the contact serves to carry out pre-contractual measures (e.g. providing advice regarding a purchase, preparing a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your email address solely to process your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you have provided them. The purpose of this data processing is to enable us to contact you.
If the contact serves to carry out pre-contractual measures (e.g. advice regarding an interest in purchasing, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We will only use your email address to process your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.
WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are based outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The purpose of data processing is to handle and respond to your enquiry. To this end, we collect and process your mobile phone number stored with WhatsApp, your name (if provided) and any other data to the extent that you have made it available. We use a mobile device for this service, the address book of which contains only data from users who have contacted us via WhatsApp. Personal data will not be disclosed to WhatsApp unless you have already in the opposite WhatsApp, does not take place.
Your data is transferred by WhatsApp to servers operated by Meta Platforms Inc. in the USA. An adequacy decision by the European Commission is in place for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has obtained certification under the TADPF and is therefore obliged to comply with European data protection principles. If the contact serves to carry out pre-contractual measures (e.g. advice regarding an interest in purchasing, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in providing a quick and easy means of contact and in responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your personal data solely to process your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Further information on the terms of service and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of processing this data is to improve your shopping experience and simplify order processing. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal. Your customer account will then be deleted.
Use of your email address for sending newsletters
We use your email address, independently of the fulfilment of the contract, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal. To do so, you can unsubscribe from the newsletter at any time by using the relevant link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Inventory Management
Use of an external inventory management system
We use an inventory management system for contract processing as part of data processing on our behalf. To this end, your personal data collected as part of the order will be transferred to
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Article 6(1)(b) of the GDPR.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the web browser or by the web browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a distinctive string of characters that enables the browser to be uniquely identified when the website is visited again.
We use the Cookie Consent Manager provided by shopware AG (Ebbinghoff 10, 48624 Schöppingen; “Shopware”) on our website.
This tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent that has already been given. The purpose of data processing is to obtain and document the necessary consents to data processing and thereby comply with legal obligations. Cookies may be used for this purpose. In doing so, user information, including your IP address, is collected and transmitted to Shopware. This data is not passed on to any other third parties.
Data processing is carried out to fulfil a legal obligation on the basis of Article 6(1)(c) of the GDPR.
Further information on data protection at Shopware can be found at: https://www.shopware.com/de/datenschutz/.
Analytics Advertising tracking
Use of etracker
We use technologies provided by etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, “etracker”) on our website.
The purpose of data processing is to analyse this website and its visitors. To this end, data is collected and stored. Cookies may be used for this purpose, which enable the internet browser to be recognised. The following information, amongst other things, may be collected: IP address, information about the browser and operating system you are using, date and time of the visit, time zone, referrer URL (the website via which you accessed our website). Usage profiles may be created from this data under a pseudonym. The data collected using etracker technologies will not be used to personally identify visitors to this website without the data subject’s separate consent, nor will it be merged with personal data relating to the holder of the pseudonym.
The use of cookies or similar technologies is subject to your consent in accordance with Section 25(1), first sentence, of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data is carried out with your consent in accordance with Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal.
Further information on the functionality and data protection practices of etracker can be found here.
Plug-ins and other features
Use of YouTube
We use the function for embedding YouTube videos provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is an affiliate of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
This feature displays videos hosted on YouTube within an iFrame on the website. The “Enhanced Privacy Mode” option is enabled. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. An adequacy decision by the European Commission is in place for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has obtained TADPF certification and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25(1) sentence 1 of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data is carried out with your consent on the basis of Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and ways to protect your privacy can be found in YouTube’s privacy policy at https://www.youtube.com/t/privacy.
Data subjects’ rights and retention period
Retention period
Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period; thereafter, it will be retained in accordance with statutory retention periods, in particular those under tax and commercial law, and will then be deleted once these periods have expired, provided you have not consented to further processing and use.
Rights of the data subject
Provided the legal requirements are met, you are entitled to the following rights under Articles 15 to 20 of the GDPR: Right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, pursuant to Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR, as well as to processing for the purposes of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You may, amongst other things, lodge a complaint with the supervisory authority responsible for us, which you can contact using the following details:
State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
Email: poststelle@ldi.nrw.de
Right to object
Where the processing of personal data listed here is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR, you have the right, on grounds relating to your particular situation, to object to such processing at any time with effect for the future.
Once an objection has been lodged, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing serves to assert, exercise or defence of legal claims.
Last updated: 29 November 2023
Unless otherwise stated below, the provision of your personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are under no obligation to provide this data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in relation to the processing operations described below.
“Personal data” means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal details.
Every time you access our website, usage data is transmitted to us or our web host / IT service provider via your internet browser and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
Processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in ensuring the smooth operation of our website and in improving our service.
ContactProcessing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in ensuring the smooth operation of our website and in improving our service.
Data Controller/Data Protection Officer
Please contact us if you wish. The data controller is: max2-consulting GmbH, Fichtenstr. 45, 82110 Germering Germany, +49 (0)89 23 515 690, info@max2-consulting.de
You can contact our Data Protection Officer directly at: max2-consulting GmbH
Fichtenstr. 45
82110 Germering
Telephone: +49 (0)89 23 515 690
Email: info@max2-consulting.de
Unsolicited contact from the customer via email
If you contact us on your own initiative via email, we will only collect your personal data (name, email address, message text) to the extent that you provide it. The purpose of this data processing is to handle and respond to your enquiry.
If the contact serves to carry out pre-contractual measures (e.g. providing advice regarding a purchase, preparing a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your email address solely to process your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you have provided them. The purpose of this data processing is to enable us to contact you.
If the contact serves to carry out pre-contractual measures (e.g. advice regarding an interest in purchasing, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in processing and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We will only use your email address to process your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.
WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are based outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The purpose of data processing is to handle and respond to your enquiry. To this end, we collect and process your mobile phone number stored with WhatsApp, your name (if provided) and any other data to the extent that you have made it available. We use a mobile device for this service, the address book of which contains only data from users who have contacted us via WhatsApp. Personal data will not be disclosed to WhatsApp unless you have already in the opposite WhatsApp, does not take place.
Your data is transferred by WhatsApp to servers operated by Meta Platforms Inc. in the USA. An adequacy decision by the European Commission is in place for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has obtained certification under the TADPF and is therefore obliged to comply with European data protection principles. If the contact serves to carry out pre-contractual measures (e.g. advice regarding an interest in purchasing, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in providing a quick and easy means of contact and in responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.
We use your personal data solely to process your enquiry. Your data will subsequently be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Further information on the terms of service and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of processing this data is to improve your shopping experience and simplify order processing. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal. Your customer account will then be deleted.
Collection, processing and disclosure of personal data when placing orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of this data is necessary for the conclusion of the contract. Failure to provide this data means that no contract can be concluded. Processing is carried out on the basis of Article 6(1)(b) of the GDPR and is necessary for the performance of a contract with you.
Your data may be passed on, for example, to the delivery companies and dropshipping providers you have selected, payment service providers, order processing service providers and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transfer is limited to the minimum necessary.
Advertising Use of your email address for sending newsletters
We use your email address, independently of the fulfilment of the contract, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal. To do so, you can unsubscribe from the newsletter at any time by using the relevant link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Inventory Management
Use of an external inventory management system
We use an inventory management system for contract processing as part of data processing on our behalf. To this end, your personal data collected as part of the order will be transferred to
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Article 6(1)(b) of the GDPR.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the web browser or by the web browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a distinctive string of characters that enables the browser to be uniquely identified when the website is visited again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your web browser, you can be notified before cookies are set and decide on a case-by-case basis whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to make full use of all the functions of this website.
The links below provide information on how to manage (including disabling) cookies in the most common browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/en/kb/allow-and-block-cookies
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after you have changed pages and to offer you services. Some functions of our website cannot be provided without the use of cookies. For these functions, it is necessary for the browser to be recognised even after you have changed pages.
The use of cookies or similar technologies is based on Section 25(2) of the TDDDG. The processing of your personal data is based on Article 6(1)(f) of the GDPR, in accordance with our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our service.
You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation.
Use of the Shopware Cookie Consent ManagerWe use the Cookie Consent Manager provided by shopware AG (Ebbinghoff 10, 48624 Schöppingen; “Shopware”) on our website.
This tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent that has already been given. The purpose of data processing is to obtain and document the necessary consents to data processing and thereby comply with legal obligations. Cookies may be used for this purpose. In doing so, user information, including your IP address, is collected and transmitted to Shopware. This data is not passed on to any other third parties.
Data processing is carried out to fulfil a legal obligation on the basis of Article 6(1)(c) of the GDPR.
Further information on data protection at Shopware can be found at: https://www.shopware.com/de/datenschutz/.
Analytics Advertising tracking
Use of etracker
We use technologies provided by etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, “etracker”) on our website.
The purpose of data processing is to analyse this website and its visitors. To this end, data is collected and stored. Cookies may be used for this purpose, which enable the internet browser to be recognised. The following information, amongst other things, may be collected: IP address, information about the browser and operating system you are using, date and time of the visit, time zone, referrer URL (the website via which you accessed our website). Usage profiles may be created from this data under a pseudonym. The data collected using etracker technologies will not be used to personally identify visitors to this website without the data subject’s separate consent, nor will it be merged with personal data relating to the holder of the pseudonym.
The use of cookies or similar technologies is subject to your consent in accordance with Section 25(1), first sentence, of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data is carried out with your consent in accordance with Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal.
Further information on the functionality and data protection practices of etracker can be found here.
Use of Google Ads conversion tracking
We use the online advertising programme ‘Google Ads’ on our website and, as part of this, conversion tracking (visit action analysis). Google Conversion Tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
If you click on an advert placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited validity period, do not contain any personal data and therefore cannot be used to identify you personally. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognise that you clicked on the advert and were redirected to that page. Each Google Ads customer is assigned a different cookie. Consequently, it is not possible for cookies to be tracked across the websites of Ads customers.
The information collected via the conversion cookie is used to compile conversion statistics. This tells us the total number of users who clicked on one of our adverts and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transferred to Google LLC’s servers in the USA. An adequacy decision by the European Commission is in place for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Google has obtained certification under the TADPF and has thereby undertaken to comply with European data protection principles.
We use the online advertising programme ‘Google Ads’ on our website and, as part of this, conversion tracking (visit action analysis). Google Conversion Tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
If you click on an advert placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited validity period, do not contain any personal data and therefore cannot be used to identify you personally. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognise that you clicked on the advert and were redirected to that page. Each Google Ads customer is assigned a different cookie. Consequently, it is not possible for cookies to be tracked across the websites of Ads customers.
The information collected via the conversion cookie is used to compile conversion statistics. This tells us the total number of users who clicked on one of our adverts and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transferred to Google LLC’s servers in the USA. An adequacy decision by the European Commission is in place for the USA, namely the Trans-Atlantic Data Privacy Framework (TADPF). Google has obtained certification under the TADPF and has thereby undertaken to comply with European data protection principles.
The use of cookies or similar technologies is subject to your consent on the basis of Section 25(1), first sentence, of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data is carried out with your consent on the basis of Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.
Further information and Google’s privacy policy can be found at: https://www.google.de/policies/privacy/
Further information and Google’s privacy policy can be found at: https://www.google.de/policies/privacy/
Plug-ins and other features
Use of YouTube
We use the function for embedding YouTube videos provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is an affiliate of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
This feature displays videos hosted on YouTube within an iFrame on the website. The “Enhanced Privacy Mode” option is enabled. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. An adequacy decision by the European Commission is in place for the USA: the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has obtained TADPF certification and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25(1) sentence 1 of the TDDDG in conjunction with Article 6(1)(a) of the GDPR. The processing of your personal data is carried out with your consent on the basis of Article 6(1)(a) of the GDPR. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and ways to protect your privacy can be found in YouTube’s privacy policy at https://www.youtube.com/t/privacy.
Data subjects’ rights and retention period
Retention period
Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period; thereafter, it will be retained in accordance with statutory retention periods, in particular those under tax and commercial law, and will then be deleted once these periods have expired, provided you have not consented to further processing and use.
Rights of the data subject
Provided the legal requirements are met, you are entitled to the following rights under Articles 15 to 20 of the GDPR: Right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, pursuant to Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR, as well as to processing for the purposes of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You may, amongst other things, lodge a complaint with the supervisory authority responsible for us, which you can contact using the following details:
State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf
Tel.: +49 211 384240
Fax: +49 211 38424999
Email: poststelle@ldi.nrw.de
Right to object
Where the processing of personal data listed here is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR, you have the right, on grounds relating to your particular situation, to object to such processing at any time with effect for the future.
Once an objection has been lodged, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or where the processing serves to assert, exercise or defence of legal claims.
Last updated: 29 November 2023
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Over 25 years in business